Thank you to our nursing staff who work so hard for our patients in normal times, but have really stepped up to the plate during the COVID-19 outbreak. Your work is extremely appreciated and valued.
Creating Memorable
Moments!
Caring Approach in
Everything We Do!
Choosing the Road
To Recovery...
In order to keep our residents, their personal representatives and families, and the public informed of COVID-19 cases, the center is providing information whenever a new positive case of COVID-19 is confirmed or whenever three or more residents or staff show signs of respiratory issues within a 72-hour period.
Date of most recent confirmed infection of COVID-19
03-19-23
Date of most recent occurrence of three or more residents or staff with new-onset of respiratory symptoms within 72 hours of each other
12-01-22
The center is doing everything possible to limit the spread of the virus, including adhering to guidance from federal, state, and local health and policy authorities.
Get additional information on mitigating steps the center is taking to prevent and control the spread of COVID-19, as well as cumulative information on COVID-19 cases at the center, can be found below.
Learn More
Your Health is in Good Hands
We are taking initatives to keep our residents and staff safe.
See what we're doing
SERVICES
Short-Term Stay After Hospital Admission
Patients that have been admitted to a hospital for a minimum of three nights may have the option for a short-term stay in our center to receive 24-hour Nursing care and Physical, Occupational and Speech Therapy up to seven-days each week. Patients may also request a short-term Respite in-patient stay for periods of a few days to several months.
READ MORE
In-Patient Residential Stay
Patients that require a permanent in-patient stay may be admitted from the Hospital, Assisted Living Facility or Home after receiving an admission order from their primary physician.
READ MORE
Specialty Programs
Our Center is focused on adding specialty clinical programs to better serve patients. In some cases, additional training and education can be provided for staff on specialized equipment and treatment programing that may enhance recovery times. SEE ALL SPECIALTY PROGRAMS
Featured!
Post COVID-19 Recovery Program
Our Recovery Program is designed for individuals who have been diagnosed with COVID-19, required hospitalization, and are now in the recovery phase. We provide a caring environment to meet the rehabilitation and nursing needs to help you return to your prior level of function.
READ MORE
Featured!
Telemedicine
Our portable Telemedicine equipment is state-of-the-art and available during the day, after hours, or on weekends without the need for the resident to leave the comfort of their own bed
READ MORE
FEATURES
Private Suites with Courtyard Access
Admissions 7 Days per Week
Therapy up to 7 Days per Week/Dining
Activities
Rehabilitation Gym
INSURANCES ACCEPTED
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[response] => Dear Cathy, we're very sorry that you had a negative experience at our Monroe Rehabilitation Center. We strive to provide the best service possible for our Residents and their Family Members while on their road to recovery. We would like to know more about what you experienced. Please click on the ling below: http://reviews.wearekymera.com/38109393/i or if you like please call our Center Administrator at (704) 283-8548 to schedule a meeting at your earliest convenance.
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[review] => Under staffed, bugs crawling around, poor patent care. My husband has only been here for 3 days and first impression was horrible. Food, drinks and fruit flies all over it from previous patient. Over 30 minutes waiting for a nurse to help him.
[rating] => 1
[reviewer] => Debra Black
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[response] => Dear Debra, we're very sorry that you and your Husband had a negative experience at our Center. We strive to provide the best service possible. We would like to know more. Please fill out the form at the link below to provide any additional information: http://reviews.wearekymera.com/38098909/i or if you prefer, please call our Center Administrator directly at (704) 283-8548 to schedule a meeting at your earliest convenance.
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[review] => From the rude receptionist to the lack of care. This place is disgusting!!!!! I can’t wait to get my friend out of there. Promises not kept. She will die in this place. Not only did they not give her a very important medication, they let her lay in bed with the same clothes on for 4 days and no bath. A starving dog would not eat the "prison type food they serve." If this is a 5 star facility, God help us all. The neglect and abuse is off the chain in this place.
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[reviewer] => Laurie Collister
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[Review Text Prior To Aug 3, 2022] => From the rude receptionist to the lack of care. This place is disgusting!!!!! I can’t wait to get my friend out of there. Promises not kept. She will die in this place.
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[response] => Dear Mrs. Collister, We're so very sorry that you had a negative experience. We strive to provide the best service possible. We would like to know more. Please fill out the form at the link below, and we will reach out to you as soon as we can: http://reviews.wearekymera.com/37903788/i of if you like please call our Administrator directly at (704) 283-8548 to schedule a meeting at your earliest convenience.
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[review] => This facility is the worst place you could ever pick. The rooms are filthy, the staff takes several hours to respond to your help button, the TV goes out for days at a time,and the senior staff does not care. Three days ago I screamed for 3 hours for help. I had had a bowl movement and it took 3 hours for them to come clean me.
If you really care about your loved ones, do not put them in this facility.
[rating] => 1
[reviewer] => Jack Robinson
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[response] => Dear Mr. Robinson, we're very sorry that you had a negative experience. We strive to provide the best service possible. We would like to know more so that we can work to resolve your concerns. Please fill out the form at the link below to share any additional concerns: http://reviews.wearekymera.com/37810771/i or if you prefer please call our Administrator at (704) 283-8548 to schedule a meeting at your earliest convenience.
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[review] => Worst experience ever! Place is so understaffed it shouldn't be able to keep their doors open. It takes literally an hour or more for call lights to be answered, family lays in their own urine and feces for hours at a time because of the shortage of staff. The Administrator doesn't care nor do the nurses. You can hear them talking and laughing when call lights are going off. Food is cold and mediocre at best. The rooms are old and a few bugs were seen scurrying across the floor. Don't put anyone you love here. It's a horrible place. We lasted a few months then moved to Pruitt rehabilitation. It's So much better care there . They about killed my dad at Monroe rehabilitation. Be forwarned .
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[review] => My mother was there for 2 weeks and developed stage 3 bed soars on her legs and heels. I believe this was one of the major setbacks in her recovery, ultimately contributing to her demise. The administrator, Melissa Murphy, cares about the facility more than the care of patients. Family didn't feel heard or supported by the staff. Would not recommend sending your loved ones there. I have completely lost faith in our health care system and it all started from this facility. I hope the state builds a case and shuts them down.
[rating] => 1
[reviewer] => Devin Moser
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[response] => Hello Devin, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/37003225/i
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[review] => My mother has been a resident at Monroe Rehab for 4 months. It took a few weeks for the staff to get to know mom and her family. When I first saw the inside of the building,, I was not impressed. It's an older building and needs some repairs and updates. But when it comes to her care. I have to say that I am pleasantly surprised. My mom is well taken care of. The nurses and CNA's are attentive and care for their patients. There is no facility that will be perfect and take care of a family member like the family would at home, but I am pleased with her care. Great administrator.
[rating] => 4
[reviewer] => Tam s
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[response] => This is great news! We're so happy to know that you had a good experience.
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[response_date] => 2021-06-30 15:03:42
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[review] => my mama was transferred to this facility little over a month ago. This has been a very good experience so far. you can always get someone on the phone to speak with and you also get updated from nurses and staff. compared to the facility my mama was moved from, Monroe Rehab has made things a lot easier for us. I appreciate all they do.
[rating] => 5
[reviewer] => Jamie Mcclendon
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[review_date] => 2021-06-17
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[response] => Hello Jamie, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
[status] => Posted
[response_date] => 2021-06-18 11:40:42
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[rating] => 5
[reviewer] => Brittney Harris
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[response] => This is great news! We're so happy to know that you had a good experience.
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[review] => The best facility I have ever worked at. Amazing teamwork and dedication to the building and all the residents.
[rating] => 5
[reviewer] => Catina
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[review] => Had the pleasure of meeting the staff at Walmart ringing the Red Kettle during the holidays. They were super friendly and enthusiastic about the holidays and genuinely concerned with helping others. Keep up the good work.
[rating] => 5
[reviewer] => Justice Williams
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[review] => While googling long term care facilities I found this location . I called the number listed and was greeted by a happy and cheerful receptionist . She informed me the admissions staff was on call during the weekends. She gave me the phone number to the admissions director . When I called her answered all my questions and more (on a weekend) . Ms. Harris was very knowledgeable and friendly. She was very patient and kind as I have no idea where to begin this process.It’s nice to know good customer service still exists.
[rating] => 5
[reviewer] => Jacklyn Green
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[review] => Excellent staff!! Highly recommend to families for their loved ones!!! The best in union county!
[rating] => 5
[reviewer] => Simeka Little
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[review] => I was seeking care for my loved one a few months ago. I was hesitant a bit about putting my family member in a facility. I chooses the option of touring first! All I can say is that, I was shocked on how nice everyone was! I had spoke With Aja Harris over the phone where she had directed me to the facility. She was so nice over the phone! Once arrived, I met Josh, a familiar face to my wife. She went on to brag about how he did a great job assisting my wife with the care of her mother at another facility 2 hours away a few years ago. I could instantly tell that all residents were happy! I had met the activity director. She was full of spark and spaz! I talked to a few resident that I knew personally. They were all very happy! My family member went to the facility. We all were very happy of her care! I recommend this place to anyone!!!
[rating] => 5
[reviewer] => Robert Allen
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[review] => Monroe Rehabilitation staff is so amazing. The teamwork is great and they do a really great job caring for the residents.
[rating] => 5
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[review_date] => 2019-06-25
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[review] => I've been in the area for years. They must be Under New Management. The place looks and feels great on comparison. Grateful to have such professionalism in healthcare
[rating] => 5
[reviewer] => Just Me
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[review] => Wonderful place to work . Awesome team players. Been here 15 years and plan for many more
[rating] => 5
[reviewer] => Christine Robins
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[review] => The staff at this facility are sheer amazing. I recommend this facility for anyone looking for a place for their loved one to age in place.
[rating] => 5
[reviewer] => KatrinA Stafford Cooper
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[review] => Wonderful facility! I had was greeted on arrival by receptionist and on my departure by Ms. Harris in admissions who gave me her card for any issues or concerns. The facility was very well kept and residents seemed very happy and upbeat. I have no doubt that my family made the right choice placing our loved one here as my visiting was more that pleasant. Keep up the good work .
[rating] => 5
[reviewer] => Alana Sealy
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[review] => I highly recommend this place for anyone seeking quality care. The staff and care is second to none. I would give more than 5 stars if possible.
[rating] => 5
[reviewer] => Sandra Kamara
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[review] => Aja came to visit my mother at the hospital after she was admitted into the Monroe Rehabilitation. My mother was so delighted to see her. She informed me that Aja is a vivacious young lady who brings her joy everyday.
[rating] => 5
[reviewer] => India Bonsu
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[review] => Josh the admission administrator was a great help with my mother. Please if you’re in need of care for a loved one speak with him. He will help in any way possible.
[rating] => 5
[reviewer] => SHIEKIA FULGHAM
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[review] => Great home away from home for short term and then long term if needed!
[rating] => 5
[reviewer] => Wanda Laughlin
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[review] => Aja and her staff are the BEST! Amazing team
[rating] => 5
[reviewer] => Katrina Tayte
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[review] => I’ve had the pleasure of working with the wonderful Aja and her family during a family member’s recent short term stay and I cannot say thank you enough for all of the constant help and knowledge. This center is hands down the absolute best and I will definitely be spreading the word to other family and friends. Thank you so much Aja for everything!
[rating] => 5
[reviewer] => Alicia Pinkney
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[review] => Dealing with Aja and other staff members was very pleasurable.
[rating] => 4
[reviewer] => Lawanna Jones
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[review] => I’ve had the pleasure of working with Aja and staff and they are amazing!
[rating] => 5
[reviewer] => Bennie Dallas
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[reviewer] => Wendy Flowers
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[rating] => 5
[reviewer] => Joshua Morton
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[review] => The is a wonderful place for anyone looking to place their love ones. Despite the few negative reviews, my family took a chance on this place and they more than lived up to their 5star rating. I understand that you can’t please everyone and sometimes diagnoses and reality are some times hard to accept but these folk go above and beyond the call of duty.Aja in admissions made our admission process as breeze (even answering questions and working on the weekend) and the rest of staff followed suit. I would recommend this little gem to anyone. Thank you all for all you do and continue to keep up the good work.
[rating] => 5
[reviewer] => varick bradley
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[review_date] => 2019-02-25
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[review] => Other than the actual rehab staff this place is a nightmare. Do NOT put anyone in this place. Even as an advocate for my family member stopping by pretty much daily I cant get them to give her the care she needs. I can only imagine how they ignore those who dont have anyone fighting for them. Removing her IMMEDIATELY and contacting my attorney.
[rating] => 1
[reviewer] => Carol Kelly
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[review_date] => 2019-02-03
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[review] => This facility has the FRIENDLIEST staff. They go above and beyond!
[rating] => 5
[reviewer] => Melinda Sinclair
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[review_date] => 2019-02-03
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[review] => This place is absolutely AMAZING and the customer service is second to none! It gives me great pleasure to know that there are still good and truly loving people out here that I can depend on to care for my loved ones just as I would! The facility is doing a great job!
[rating] => 4
[reviewer] => Ella Glover
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[review] => I would recommend this facility... Great staff, great atmosphere!!! Love Ms. Aja... She is great, caring, awesome person to work with.
[rating] => 5
[reviewer] => Analia Salvi
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[review_date] => 2019-02-01
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[review] => Really great Rehabilitation center! Aja Harris is awesome there and goes out of her way to help everyone. I highly recommend this facility!
[rating] => 5
[reviewer] => Brooke Bunting
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[review_date] => 2019-01-31
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[review] => Awesome staff, awesome service, and awesome care. Overall this was an awesome experience for my uncle, as well as my family during his stay. I appreciate the love they showed and keeping us informed with everything that went on even though his stay was short term. We never missed a beat with his progress/ or his status, and we have no complaints. My family cannot thank you all enough!!!!!!!!!
[rating] => 5
[reviewer] => A Google User
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[review] => I had the opportunity of visiting a relative at Monroe Rehabilitation Center and I am beyond grateful for the love and care they provide. The staff was all friendly and very helpful. The facility was clean and the atmosphere was very welcoming. I am beyond satisfied at how they make the residents feel and make it as homely as possible during their stay here. From the moment I stepped in the place, where I was greeted by Aja until the moment I left, being offered a kind gesture by the nursing stuff... I knew that regardless of how long the visit there would be, by choosing this facility we were making the best decision. If ever looking for a happy and loving home away from home while having to make a decision for self or a loved one please consider this location... I promise you won’t regret it!
[rating] => 5
[reviewer] => Kia H
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[review] => Very Nice facility with great staff. A big thanks to Ms.Harris for your assistance and knowledge regarding to your short term care.
[rating] => 5
[reviewer] => Ben Jest
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[review_date] => 2019-01-30
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[review] => I had the pleasure of visiting your facility and was very pleased with the staff and quality of care that I witness given to the patients. Ms. Aja Harris was very informative to the care that is given regarding patients' both long and short term stay. I also witness the patients' happiness with the care they were given. In what I've witness I rate you facility a five star facility.
[rating] => 5
[reviewer] => Joy Jest
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[review] => Great staff with positive attitudes. Aja Harris goes above and beyond to make sure the resident and families feel at home whether it’s short term rehab or long term care placement. Once you walk through the doors of Monroe Rehabilitation in Monroe, you become family.
[rating] => 5
[reviewer] => Amanda Thomas
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[review] => Aja has been a phenomenal person to work with when it comes to referrals and patients coming in and out of her facility. She makes the process seamless and easy. Monroe Rehab is a better place with her there
[rating] => 5
[reviewer] => Rubyona Whitworth
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[review] => Wonderful staff!!!! A very loving and caring environment!!!!!!
[rating] => 5
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[review] => Wonderful staff, the nursing team is great. They were wonderful to work with and therapy was great.
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[review] => The place is a very loving and caring place. CNA’s and nurses are very caring for the patients. And friendly too. Lots of love is given ❤️❤️
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[review] => Monroe Rehabilitation is a great place to work friendly staff clean environment and the most important part is that we picked this place for our love one ❤
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[review] => DO NOT LET YOUR LOVED ONE BE ADMITTED TO THIS UNSAFE, UNSANITARY FACILITY!!!! My husband suffered a massive stroke and was sent here (last option). I could not believe the horrendous odors when I first walked in the door. The rooms are small, they have heating/air units like hotel rooms. These units are absolutely disgusting if not properly cleaned and filters changed in a consistent manner. They carry harmful bacteria and toxins which transfer into the air.The one in his room had a dirty bandage stuck in it. The nursing staff was a joke. Very rude and mean. One of the nurses was so mean to a patient right in front of me. I was flabbergasted! My husband is tube fed currently and he was given no water for 2 days! His feeding tube was leaking and went all over him twice. I waited 20 minutes for a nurse to come clean him up and check out the situation and ended up having to find someone to help us find HIS nurse. The environment is noisy and disorganized. My husband requires a very calm, quiet environment due to his stroke. He was agitated and cried the whole time he was there; 2 days too long! TV's blaring in about every room, patients screaming out for help, the list of wrongs is endless. He had to be taken to the hospital after a little less than 48 hrs there and ended up that had double pneumonia! He arrived there in great condition, no cough, congestion, and making progress. Please advocate for your loved one and personally look over the facility you are considering FULLY. Read reviews but base your opinion of the place on what you personally see. Talk to the staff, ask questions and make all of your concerns and expectations known up-front. Don't leave your loved one alone for long periods of time. Check on them and know what is going on. Places like this need to be shut down. Report abuse and take a stand, PLEASE.
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[review] => Simply the Best
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REVIEWS
My mother has been a resident at Monroe Rehab for 4 months. It took a few weeks for the staff to get to know mom and her family. When I first saw the inside of the building,, I was not impressed. It's an older building and needs some repairs and updates. But when it comes to her care. I have to say that I am pleasantly surprised. My mom is well taken care of. The nurses and CNA's are attentive and care for their patients. There is no facility that will be perfect and take care of a family member like the family would at home, but I am pleased with her care. Great administrator.
Tam s
my mama was transferred to this facility little over a month ago. This has been a very good experience so far. you can always get someone on the phone to speak with and you also get updated from nurses and staff. compared to the facility my mama was moved from, Monroe Rehab has made things a lot easier for us. I appreciate all they do.
Jamie Mcclendon
View All Reviews
Monroe Rehabilitation Center
1212 Sunset Drive East
Monroe, NC 28112