My mother has been a resident at Monroe Rehab for 4 months. It took a few weeks for the staff to get to know mom and her family. When I first saw the inside of the building,, I was not impressed. It's an older building and needs some repairs and updates. But when it comes to her care. I have to say that I am pleasantly surprised. My mom is well taken care of. The nurses and CNA's are attentive and care for their patients. There is no facility that will be perfect and take care of a family member like the family would at home, but I am pleased with her care. Great administrator.
my mama was transferred to this facility little over a month ago. This has been a very good experience so far. you can always get someone on the phone to speak with and you also get updated from nurses and staff. compared to the facility my mama was moved from, Monroe Rehab has made things a lot easier for us. I appreciate all they do.
The best facility I have ever worked at. Amazing teamwork and dedication to the building and all the residents.
Had the pleasure of meeting the staff at Walmart ringing the Red Kettle during the holidays. They were super friendly and enthusiastic about the holidays and genuinely concerned with helping others. Keep up the good work.
While googling long term care facilities I found this location . I called the number listed and was greeted by a happy and cheerful receptionist . She informed me the admissions staff was on call during the weekends. She gave me the phone number to the admissions director . When I called her answered all my questions and more (on a weekend) . Ms. Harris was very knowledgeable and friendly. She was very patient and kind as I have no idea where to begin this process.It’s nice to know good customer service still exists.
Excellent staff!! Highly recommend to families for their loved ones!!! The best in union county!
I was seeking care for my loved one a few months ago. I was hesitant a bit about putting my family member in a facility. I chooses the option of touring first! All I can say is that, I was shocked on how nice everyone was! I had spoke With Aja Harris over the phone where she had directed me to the facility. She was so nice over the phone! Once arrived, I met Josh, a familiar face to my wife. She went on to brag about how he did a great job assisting my wife with the care of her mother at another facility 2 hours away a few years ago. I could instantly tell that all residents were happy! I had met the activity director. She was full of spark and spaz! I talked to a few resident that I knew personally. They were all very happy! My family member went to the facility. We all were very happy of her care! I recommend this place to anyone!!!
Monroe Rehabilitation staff is so amazing. The teamwork is great and they do a really great job caring for the residents.
I've been in the area for years. They must be Under New Management. The place looks and feels great on comparison. Grateful to have such professionalism in healthcare
Wonderful place to work . Awesome team players. Been here 15 years and plan for many more
The staff at this facility are sheer amazing. I recommend this facility for anyone looking for a place for their loved one to age in place.
KatrinA Stafford Cooper
Wonderful facility! I had was greeted on arrival by receptionist and on my departure by Ms. Harris in admissions who gave me her card for any issues or concerns. The facility was very well kept and residents seemed very happy and upbeat. I have no doubt that my family made the right choice placing our loved one here as my visiting was more that pleasant. Keep up the good work .
I highly recommend this place for anyone seeking quality care. The staff and care is second to none. I would give more than 5 stars if possible.
Aja came to visit my mother at the hospital after she was admitted into the Monroe Rehabilitation. My mother was so delighted to see her. She informed me that Aja is a vivacious young lady who brings her joy everyday.
Josh the admission administrator was a great help with my mother. Please if you’re in need of care for a loved one speak with him. He will help in any way possible.
Great home away from home for short term and then long term if needed!
Aja and her staff are the BEST! Amazing team
I’ve had the pleasure of working with the wonderful Aja and her family during a family member’s recent short term stay and I cannot say thank you enough for all of the constant help and knowledge. This center is hands down the absolute best and I will definitely be spreading the word to other family and friends. Thank you so much Aja for everything!
Dealing with Aja and other staff members was very pleasurable.
I’ve had the pleasure of working with Aja and staff and they are amazing!
The is a wonderful place for anyone looking to place their love ones. Despite the few negative reviews, my family took a chance on this place and they more than lived up to their 5star rating. I understand that you can’t please everyone and sometimes diagnoses and reality are some times hard to accept but these folk go above and beyond the call of duty.Aja in admissions made our admission process as breeze (even answering questions and working on the weekend) and the rest of staff followed suit. I would recommend this little gem to anyone. Thank you all for all you do and continue to keep up the good work.
This facility has the FRIENDLIEST staff. They go above and beyond!
This place is absolutely AMAZING and the customer service is second to none! It gives me great pleasure to know that there are still good and truly loving people out here that I can depend on to care for my loved ones just as I would! The facility is doing a great job!
I would recommend this facility... Great staff, great atmosphere!!! Love Ms. Aja... She is great, caring, awesome person to work with.
Really great Rehabilitation center! Aja Harris is awesome there and goes out of her way to help everyone. I highly recommend this facility!
Awesome staff, awesome service, and awesome care. Overall this was an awesome experience for my uncle, as well as my family during his stay. I appreciate the love they showed and keeping us informed with everything that went on even though his stay was short term. We never missed a beat with his progress/ or his status, and we have no complaints. My family cannot thank you all enough!!!!!!!!!
I had the opportunity of visiting a relative at Monroe Rehabilitation Center and I am beyond grateful for the love and care they provide. The staff was all friendly and very helpful. The facility was clean and the atmosphere was very welcoming. I am beyond satisfied at how they make the residents feel and make it as homely as possible during their stay here. From the moment I stepped in the place, where I was greeted by Aja until the moment I left, being offered a kind gesture by the nursing stuff... I knew that regardless of how long the visit there would be, by choosing this facility we were making the best decision. If ever looking for a happy and loving home away from home while having to make a decision for self or a loved one please consider this location... I promise you won’t regret it!
Very Nice facility with great staff. A big thanks to Ms.Harris for your assistance and knowledge regarding to your short term care.
I had the pleasure of visiting your facility and was very pleased with the staff and quality of care that I witness given to the patients. Ms. Aja Harris was very informative to the care that is given regarding patients' both long and short term stay. I also witness the patients' happiness with the care they were given. In what I've witness I rate you facility a five star facility.
Great staff with positive attitudes. Aja Harris goes above and beyond to make sure the resident and families feel at home whether it’s short term rehab or long term care placement. Once you walk through the doors of Monroe Rehabilitation in Monroe, you become family.
Aja has been a phenomenal person to work with when it comes to referrals and patients coming in and out of her facility. She makes the process seamless and easy. Monroe Rehab is a better place with her there
Wonderful staff!!!! A very loving and caring environment!!!!!!
Wonderful staff, the nursing team is great. They were wonderful to work with and therapy was great.
The place is a very loving and caring place. CNA’s and nurses are very caring for the patients. And friendly too. Lots of love is given ❤️❤️
Monroe Rehabilitation is a great place to work friendly staff clean environment and the most important part is that we picked this place for our love one ❤
Simply the Best